FAQ

No. A price is said in the salon, in front of the object and its report. The page does not pre-write carats, origin, or the absence of heat.

No. Da’an is by appointment, one party, a side door, no window. The address is sent only after confirmation, by the means of contact you left.

A jewel does not leave by ordinary post. It travels insured, named, and tracked, and when the piece requires it, with a person. The route and the value stay inside that one commission. Papers travel with the object, not with a social network.

Yes, and not only in the year of delivery. A ring size, a chain length, an earring fitting can be tuned to a later hand or neck. If jade, opal or emerald should not meet heat, the structure changes, not the stone. The adjustment is not photographed.

Emeralds dislike shock, ultrasonics and steam. Fine jadeite dislikes impact and sudden heat, and should not meet a diamond’s edge. Opal dislikes dryness, perfume and a hard cloth. Pearls dislike scent and rough fabric. Keep them apart. A soft cloth, not a cleaning machine.

A true commission commonly takes three to six months, sometimes longer. The time is spent on refusal, on a drawing that may be discarded, on wax, and on the last millimetre of polish. Scarcity is not a vacant date. It is the willingness to leave a mistake on paper rather than in the finished jewel.

No. Names, contact, private requests and drawings do not enter public pages or advertising. If no commission is unfinished, those contacts are deleted within ninety days.